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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Penny Lewin

August 4, 2026

5  out of  5
rating by Penny Lewin
"I have been with Tom Cox and Stephen for over 20 years now, and even though I am no longer living in Champaign, and now in Roselle, Illinois, I have stayed with them, and they have stayed with me!! Good team and always a pleasure to speak with either of them, God Bless."
We responded:
"Thank you for your kind review Penny. Whether you live near or whether you live far we strive to take care of our State Farm customers' insurance and financial services needs. We have enjoyed working with you for over 20+ years."
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Tina White

July 31, 2026

5  out of  5
rating by Tina White
"Tom Cox is very professional and helpful."
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Mike Skreiner

July 31, 2026

5  out of  5
rating by Mike Skreiner
"Thank you Stephen Stubbs for your responsiveness, professionalism, and quality research to provide the requested details for me regarding insurance coverage for my planned solar roof panels!"
We responded:
"Hi Mike, Stephen was very pleased that he was able to be of assistance to you. I'll be sure to pass on your kind words to him."
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K A

July 31, 2026

5  out of  5
rating by K A
"Tom is the best! Keep up the good work!"
We responded:
"Thank you!"
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Rae-Ann Aldridge

April 30, 2026

5  out of  5
rating by Rae-Ann Aldridge
"Kylie Shields has been the best insurance agent! Very kind, helpful and thorough!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Daren Maurice Singson

January 21, 2026

5  out of  5
rating by Daren Maurice Singson
"Very good State Farm agent. Friendly, promptly returns calls, always takes care of my insurance issues."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Champaign to know that you had such a wonderful experience with us here on State Farm Agent Tom Cox’s Team. Thank you so much for the 5-stars, Daren! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tom Cox’s Team anytime. "
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ED BONDURANT

December 25, 2024

5  out of  5
rating by ED BONDURANT
"Good service wkhen needed. Willing to educate us when questions arise ."
We responded:
"Thank you Ed for your review. We are always available to answer your insurance and financial questions."
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Thomas Siwe

December 19, 2024

5  out of  5
rating by Thomas Siwe
"We have used Tom Cox as our agent for over 45 years for home, condo and auto insurance. Tom is a top agent in my estimation. I give him five stars."
We responded:
"Thank you Tom for your vote of confidence! We have enjoyed working with you over the years and look forward to many more."
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BKKSW

November 1, 2024

5  out of  5
rating by BKKSW
"Great service going on 12-13 years now. Every time I ask for help or information I get it right away. Thanks guys"
We responded:
"Thank you for your 5 Star Review. Let us know if we can be of additional service in the future."
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Sara Sullivan

October 20, 2024

5  out of  5
rating by Sara Sullivan
"We’ve been with Tom for years and they have wonderful to us!"
We responded:
"Thank you Sara for your kind words and yes, we do enjoy assisting you and your family."
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Dave Martin

October 18, 2024

5  out of  5
rating by Dave Martin
"Very good State Farm agent. Friendly, promptly returns calls, always takes care of my insurance issues and has for over 30 years. I have been very satisfied with the Tom Cox agency."
We responded:
"Thank you Dave for your kind words and your 5 Star review."
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Danny Rhye

August 30, 2024

5  out of  5
rating by Danny Rhye
"Been a customer for over 25 years with Tom and we have never had a problem. Any questions we had or changes to our policy they were on it. Great customer service."
We responded:
"Thank you Danny for your kind review. Stephen and I have always enjoyed working with you and Elizabeth and we look forward to providing for your insurance needs for many years in the future."
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Mariela Santana

June 15, 2024

5  out of  5
rating by Mariela Santana
"Tom Cox has been our car insurance agent for so many years. Providing the best service to our family. He is very through when it comes to explain what you need to know about your car insurance. My husband and I are very pleased and thankful with him. We highly recommend his service"
We responded:
"Thank you for your kind words Yanair. Mark and I have known each other since I started as a State Farm Agent 47 years ago. I have always enjoyed assisting him, and you, with your insurance needs. Feel free to let us know if we can be of further service."
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Carla Faulkner

May 13, 2024

5  out of  5
rating by Carla Faulkner
"Excellent service and very knowledgeable."
We responded:
"Thank you Carla for your 5 star review. Feel free to let us know if we can be of service to you."
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Karri Dorsett

January 19, 2024

5  out of  5
rating by Karri Dorsett
"He has been my agent for over 50yrs. Have never been disappointed. Excellent service!"
We responded:
"Thank you Kevin for your review. Let us know if there is anything you need; even if it is just to talk."
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A C

January 7, 2024

5  out of  5
rating by A C
"Tom Cox is probably he best insurance agent I've ever worked with. He responds quickly to my questions and concerns, even on weekends, and he always tries to find the best insurance options for me. I couldn't be happier with State Farm and Tom."
We responded:
"Thank you for your kind words. Even though State Farm is known for their great service we strive to offer the best service in the area to our customers. Let us know if you have any questions or need any assistance.
"
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Bill67 Kay

January 6, 2024

5  out of  5
rating by Bill67 Kay
"Been with Tom since 1984. Both he and Steven are exceptionally helpful."
We responded:
"Thank you Bill for your comments and 5 Star review. We enjoy providing you with any help that you might need regarding your State Farm Insurance and Financial Services."
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Kerry Pollock

December 16, 2023

5  out of  5
rating by Kerry Pollock
"We’ve always gotten prompt service and great follow-up on claims. We’ve been fairly treated and have a good relationship with Tom and Stephen."
We responded:
"Thank you Kerry for your glowing review. We have enjoyed working with you and Bunny throughout the years and hope to continue to provide for your State Farm Insurance needs in the future."
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Chris Tandoi

December 15, 2023

1  out of  5
rating by Chris Tandoi
"tom continues to email me spam after i requested him not to. this lack of attention to detail does not inspire me about his capabilities to do his job correctly."
We responded:
"Thank you for your review. Your account has been correctly noted with your request."
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Mary Auth

December 12, 2023

5  out of  5
rating by Mary Auth
"I have been with Tom as my agent for years (and years). He and Stephen are quick to respond to any questions I have and to facilitate my past claims."
We responded:
"Thank you Mary for your review. We have enjoyed providing for your State Farm Insurance needs for years (and years) and look forward to providing for your protection for many more years to come."
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Erwin Hoffman

December 11, 2023

5  out of  5
rating by Erwin Hoffman
"Ernie Hoffman and I have been served by Tom Cox for many years. He is prompt, knowledgeable, honest and tries to give us excellent service."
We responded:
"Thank you Jan for your kind words. We appreciate yours and Ernie's long-time support and we look forward to continuing to provide for your insurance needs."
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Andy Adams

December 1, 2023

5  out of  5
rating by Andy Adams
"Tom and his assistant Stephen are very thorough and helpful, always providing enough explanation! Highly recommend!"
We responded:
"Thank you Andy for your review. We strive to assist our customers with all of their insurance and financial services needs; especially for the ones who have moved out of the immediate area. Therefore we are additionally humbled that you and Amy Jo continue to let us assist you and your family with your insurance needs."
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barbara trumpinski-roberts

October 29, 2023

5  out of  5
rating by barbara trumpinski-roberts
"Tom Cox has been our insurance agent for decades and he is an excellent agent. I totally recommend him to anyone in the Champaign-Urbana area."
We responded:
"Thank you Barbara. I have enjoyed working with you and Tom. "
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V Talley

October 27, 2023

5  out of  5
rating by V Talley
"A very knowledgeable resource. Wonderful staff!"
We responded:
"Thank you Val."
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Jaya S

October 27, 2023

5  out of  5
rating by Jaya S
"Tom Cox is a superb State Farm agent! He goes the extra distance for his clients. He always puts you first and takes the time to explain options and why you might want one product versus another. I always learn something new and feel in control of my decisions which builds confidence and brings peace of mind."
We responded:
"Thank you for your kind review. I remember the time your Mom was visiting and had a claim problem. Fortunately we were able to step in and provide her with the assistance she needed; as well as making a new friend!"