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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BKKSW

November 1, 2024

5  out of  5
rating by BKKSW
"Great service going on 12-13 years now. Every time I ask for help or information I get it right away. Thanks guys"
We responded:
"Thank you for your 5 Star Review. Let us know if we can be of additional service in the future."
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Sara Sullivan

October 20, 2024

5  out of  5
rating by Sara Sullivan
"We’ve been with Tom for years and they have wonderful to us!"
We responded:
"Thank you Sara for your kind words and yes, we do enjoy assisting you and your family."
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Dave Martin

October 18, 2024

5  out of  5
rating by Dave Martin
"Very good State Farm agent. Friendly, promptly returns calls, always takes care of my insurance issues and has for over 30 years. I have been very satisfied with the Tom Cox agency."
We responded:
"Thank you Dave for your kind words and your 5 Star review."
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Danny Rhye

August 30, 2024

5  out of  5
rating by Danny Rhye
"Been a customer for over 25 years with Tom and we have never had a problem. Any questions we had or changes to our policy they were on it. Great customer service."
We responded:
"Thank you Danny for your kind review. Stephen and I have always enjoyed working with you and Elizabeth and we look forward to providing for your insurance needs for many years in the future."
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Yanair Santana

June 15, 2024

5  out of  5
rating by Yanair Santana
"Tom Cox has been our car insurance agent for so many years. Providing the best service to our family. He is very through when it comes to explain what you need to know about your car insurance. My husband and I are very pleased and thankful with him. We highly recommend his service"
We responded:
"Thank you for your kind words Yanair. Mark and I have known each other since I started as a State Farm Agent 47 years ago. I have always enjoyed assisting him, and you, with your insurance needs. Feel free to let us know if we can be of further service."
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Carla J Faulkner

May 13, 2024

5  out of  5
rating by Carla J Faulkner
"Excellent service and very knowledgeable."
We responded:
"Thank you Carla for your 5 star review. Feel free to let us know if we can be of service to you."
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Kevin Dorsett

January 19, 2024

5  out of  5
rating by Kevin Dorsett
"He has been my agent for over 50yrs. Have never been disappointed. Excellent service!"
We responded:
"Thank you Kevin for your review. Let us know if there is anything you need; even if it is just to talk."
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A C

January 7, 2024

5  out of  5
rating by A C
"Tom Cox is probably he best insurance agent I've ever worked with. He responds quickly to my questions and concerns, even on weekends, and he always tries to find the best insurance options for me. I couldn't be happier with State Farm and Tom."
We responded:
"Thank you for your kind words. Even though State Farm is known for their great service we strive to offer the best service in the area to our customers. Let us know if you have any questions or need any assistance. "
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Bill67 Kay

January 6, 2024

5  out of  5
rating by Bill67 Kay
"Been with Tom since 1984. Both he and Steven are exceptionally helpful."
We responded:
"Thank you Bill for your comments and 5 Star review. We enjoy providing you with any help that you might need regarding your State Farm Insurance and Financial Services."
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ED BONDURANT

December 22, 2023

5  out of  5
rating by ED BONDURANT
"Good service wkhen needed. Willing to educate us when questions arise ."
We responded:
"Thank you Ed for your review. We are always available to answer your insurance and financial questions."
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Kerry Pollock

December 16, 2023

5  out of  5
rating by Kerry Pollock
"We’ve always gotten prompt service and great follow-up on claims. We’ve been fairly treated and have a good relationship with Tom and Stephen."
We responded:
"Thank you Kerry for your glowing review. We have enjoyed working with you and Bunny throughout the years and hope to continue to provide for your State Farm Insurance needs in the future."
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Chris Tandoi

December 15, 2023

1  out of  5
rating by Chris Tandoi
"tom continues to email me spam after i requested him not to. this lack of attention to detail does not inspire me about his capabilities to do his job correctly."
We responded:
"Thank you for your review. Your account has been correctly noted with your request."
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Mary Auth

December 12, 2023

5  out of  5
rating by Mary Auth
"I have been with Tom as my agent for years (and years). He and Stephen are quick to respond to any questions I have and to facilitate my past claims."
We responded:
"Thank you Mary for your review. We have enjoyed providing for your State Farm Insurance needs for years (and years) and look forward to providing for your protection for many more years to come."
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Erwin Hoffman

December 11, 2023

5  out of  5
rating by Erwin Hoffman
"Ernie Hoffman and I have been served by Tom Cox for many years. He is prompt, knowledgeable, honest and tries to give us excellent service."
We responded:
"Thank you Jan for your kind words. We appreciate yours and Ernie's long-time support and we look forward to continuing to provide for your insurance needs."
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Andy Adams

December 1, 2023

5  out of  5
rating by Andy Adams
"Tom and his assistant Stephen are very thorough and helpful, always providing enough explanation! Highly recommend!"
We responded:
"Thank you Andy for your review. We strive to assist our customers with all of their insurance and financial services needs; especially for the ones who have moved out of the immediate area. Therefore we are additionally humbled that you and Amy Jo continue to let us assist you and your family with your insurance needs."
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Talley E

October 30, 2023

5  out of  5
rating by Talley E
"State Farm Insurance agent Tom Cox has been my insurance agent for twenty years. I have felt supported by the efforts he and Stephen Stubbs provide when there are claims issues to be handled, and secure in the knowledge that my needs are addressed efficiently and effectively. The Cox office is conveniently located, and they are friendly and helpful. I am confident in the considerate and stable service that has been provided these many years."
We responded:
"Thank you Erin from your glowing review and Congrats to your growing family!"
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barbara trumpinski-roberts

October 29, 2023

5  out of  5
rating by barbara trumpinski-roberts
"Tom Cox has been our insurance agent for decades and he is an excellent agent. I totally recommend him to anyone in the Champaign-Urbana area."
We responded:
"Thank you Barbara. I have enjoyed working with you and Tom. "
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V Talley

October 27, 2023

5  out of  5
rating by V Talley
"A very knowledgeable resource. Wonderful staff!"
We responded:
"Thank you Val."
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Jaya S

October 27, 2023

5  out of  5
rating by Jaya S
"Tom Cox is a superb State Farm agent! He goes the extra distance for his clients. He always puts you first and takes the time to explain options and why you might want one product versus another. I always learn something new and feel in control of my decisions which builds confidence and brings peace of mind."
We responded:
"Thank you for your kind review. I remember the time your Mom was visiting and had a claim problem. Fortunately we were able to step in and provide her with the assistance she needed; as well as making a new friend!"
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Tina Giamberdino

October 2, 2023

5  out of  5
rating by Tina Giamberdino
"Tom and staff have been very helpful through the years. They listen to understand your need/ requests. Then present their knowledgeable solutions or opinions. If they don't have an answer, they will seek solutions and follow up with you. They also suggest other services they offer to assist you."
We responded:
"Thank you for your kind review Tina. We make it a point to listen to our customers so that we can assist them in determining what is appropiate, suitable and affordable for them so that any insurance and financial services decisions are in their best interest. It is not only the "right thing to do" but is also the only ethical way in which to conduct your business. "
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Patricia Dorsett

October 1, 2023

5  out of  5
rating by Patricia Dorsett
"Tom has been our insurance agent for over 30 years. He is very professional and a pleasure to talk to."
We responded:
"Thank you Pat. I also appreciate what you were able to do for my Mom over the past few years."
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paul garcia

September 30, 2023

5  out of  5
rating by paul garcia
"Great person and amazing job. Have had Tom for years and when I have an issue, He is always there to fix everything. 5 star person with 5 star service. I highly recommend Tom Cox for all your insurance needs. Thanks Tom for all you do."
We responded:
"Thank you Mike for your glowing review and 5 Star Rating. We enjoy assisting you and Shela with your State Farm Insurance needs and look forward to working with you for many years in the future. "
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Daria Yastremski

September 16, 2023

5  out of  5
rating by Daria Yastremski
"They've helped me with a lot. I had a lot Of things I was going through. And went through. They are very understanding. An extremely Nice to their customers."
We responded:
"Thank you for your kind words Daria and for your 5 Star Review. Feel free to let us know if we can assist you with any of your insurance needs through State Farm or with State Farm's Financial Services."
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Dennis Kirby

September 12, 2023

5  out of  5
rating by Dennis Kirby
"Always pleasant. Tom and Stephen are great"
We responded:
"Thank you for your 5 Star Review and your kind comments. We have always enjoyed helping you guys with your State Farm Insurance and Financial Services needs. "
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Steve Street

September 1, 2023

5  out of  5
rating by Steve Street
"Good information for my home, life, and home."
We responded:
"Thank you Steve. We have always enjoyed providing protection for you and your family through State Farm Insurance."